Jen Gallardo

From tech support to product management,
here's a look at the last ten years:

American Express

As a Senior Product Manager, I work on gathering requirements for and managing the roadmap of an internal workflow tool. In addition I spend time focusing on operational improvement initiatives.

Prior to this, I was a Product Manager within the consumer acquisition team where my focus was optimizing and personalizing the prospect journey to improve conversion.

Hearst Magazines

I worked as a Front-End Software Engineer with a focus on the optimization of the user interface of internal tools including the company's content, campaign and promotion management systems.

Before this, I worked on the development of consumer-facing websites across the company's various magazine brands such as Cosmopolitan, Marie Claire and ELLE. In that role, I also served as the primary liaison to the marketing team to manage the execution of custom ad products for magazine brand sponsors.

House Party

I worked as a Web Developer where I created many landing pages and developed various HTML email templates. As the only member of the technology team located in the NY office, I was often tasked with advising on feasibility for new projects.

Showtime Networks

I worked as an Online Producer where I created and maintained the websites for various original series programming on the network including shows like The Tudors and Weeds. I also worked on micro-sites that hosted additional video content to support marketing efforts to keep fans engaged between seasons.

I also worked on prototyping and building the user interface for a video asset management tool used internally. And, speaking of video, occasionally, I used my video editing skills to censor clips for use on the web.

Arts Engine

I started as a Web Developer but ended my tenure as Director of Technology and Online Programs. I managed the company's web presence including an online film festival. I also managed remote servers and occasionally crawled under desks to keep the office network and computers up and running.

As a Director, I worked on efficiency-driving projects—such as revamping fulfillment of merchandise sold online and creating a wiki to document information across the organization—and mentored our department's interns.